DPDP Act 2023 · Right to Erasure

Close your
node.

We respect your decision. Account deletion is permanent and irreversible. Here is the 6-step process we follow to ensure your data is purged cleanly and your financial records stay compliant.

The 30-Day Path to Erasure.

No surprises. No hidden steps. No "are you sure?" popups.

1

Submit Request

Email enterprise@mancu.cloud from your registered restaurant email with subject "DELETE ACCOUNT". Include restaurant name + owner name + GSTIN.

2

Identity Verification

Our enterprise team verifies your identity against the registered restaurant, GSTIN, and owner ID. Typically completed within 24 hours.

3

30-Day Grace Period

During this window you can cancel the deletion request by replying to any confirmation email. No questions asked.

4

Data Export (Optional)

We strongly recommend exporting your data before deletion — the archive is yours forever.

5

Permanent Personal-Data Purge

Within 30 days, all personal identifiers (name, email, phone) are permanently erased from active systems and backups.

6

Deletion Certificate

You receive a final email with a signed deletion certificate. Financial records retained 8 years per Indian Income Tax Act (anonymized aggregates only).

Ready to close your node?

To request account deletion, contact our enterprise team at

enterprise@mancu.cloud

Response within 24 hours · Deletion completed within 30 days · Deletion certificate issued

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